How do I point my domain to my hosting?

When you create a new hosting account, your domain needs to be told to "look at" Rivervo's servers. There are two ways to do this. Pick the one that matches your setup.

Option 1: Use Rivervo's nameservers (recommended)

This is the easiest path if your domain is registered anywhere — Namecheap, GoDaddy, Google Domains, or any other registrar.

1. Log in to your domain registrar.
2. Find the DNS or "nameserver" settings for your domain.
3. Replace the existing nameservers with ours:
   • ns1.rivervo.com
   • ns2.rivervo.com
4. Save.

DNS propagation can take anywhere from a few minutes to 48 hours — most of the time it's under an hour. Once it propagates, your domain points to your hosting account and we manage all DNS records for you (including mail, subdomains, etc).

Option 2: Keep your current DNS provider, just point an A record

Use this if you want to keep managing DNS at Cloudflare, Route 53, or elsewhere.

1. In your DNS provider, find the A record for your domain (or create one if it doesn't exist).
2. Point it to your Rivervo IP address, which you'll find in your dashboard under Hosting → Your plan → Server details.
3. If you have a www subdomain, add a CNAME record for www pointing to your root domain.
4. Save the DNS changes.

You'll need to manage email MX records and any other DNS entries yourself — Rivervo can't help if we're not managing the DNS.

How do I verify it's working?

Run this command in a terminal:

dig +short yourdomain.com

If the returned IP matches your Rivervo server IP, you're done. On Windows, use nslookup yourdomain.com.

You can also visit your domain in a browser — if Rivervo's welcome page or your site loads, it's pointing correctly.

Common mistakes

• Mixing both options. If you set Rivervo's nameservers AND manually configured A records elsewhere, the nameservers win. Pick one approach.
• TTL set too high. If propagation seems stuck, check the old DNS records' TTL — if it was set to 24h+, caches will hold the old value until they expire.
• Trailing dot in nameserver. Some registrars require ns1.rivervo.com. (with trailing dot). If your registrar complains, try it both ways.

Still stuck? Open a ticket and we'll look at your specific DNS setup.